Upcoming server maintenance - new hard drive

[edarling]

We have scheduled a maintenance window in order to add a new hard drive to the server this Saturday evening between 11:00 PM and 1:00 AM EST.  During this time, all functions of your hosting account with eThree Media will be disabled - this includes your e-mail, FTP and web site itself.

The addition of this second drive will enable us to move our backup onboard the server - which will both speed and solidify the backup procedure for all of our hosted accounts.  Previously, all backups have been made to a Network Attached Storage drive, which has proven to be difficult to keep connected to the server at all times.  The new drive should take the task of re-mounting the NAS drive off our hands, and therefore provide a more regular, thorough backup for all of our clients.

Thank you for your continued patronage, and if you have any questions, please feel free to ask them here.

[edarling]

The new hard drive is installed, and functional.  All backups are now onboard the server.

As a point of information, we run daily backups for all hosted accounts on our server.  The backup script maintains a nightly backup until it is over-written on the next week's backup.  What this means in plain English is that your hosted data is pretty safe.  We encourage you to maintain a copy of your files on your own computer as an additional safeguard - we do not guarantee that your data is 100% safe.

As always, you are welcome to download a full home directory backup of your account (includes e-mail, stats, databases, basically everything) in your cpanel.  For information on how to access your cpanel, see this thread.